First class Management and Sales at every level. Knowledgeable staff who are professional and personable. Very thorough and efficient when dealing with the nitty gritty of the Tenant\/Landlord Rules.
Always available in case of emergency
Joel was incredibly kind and helpful throughout the whole process of arranging a viewing and getting to see the apartment. He was also very well acquainted with the area. I definitively recommend contacting Joel when looking for a place in Maida Vale.
Malcolm helped us get the best house for our needs, even going through other agencies to do so.
We was super helpful and supportive during the full process
Dennis was absolutely amazing - very prompt and helpful throughout the process! Would highly recommend him to anyone looking for an apartment.
So wonderful to deal with Joel and Patrycja, such a lovely change comparing to other letting agencies. Great attitude and care for customer needs, very quick to respond and making the process of letting very straight forward and easy.
We had such a great experience with Legacy!! Dennis has to be one of the best agents out there. He found out exactly what we were looking for and brought us to visit flats that met our requirements as soon as they came on the market. He found us our first home and assisted us throughout the buying process. My husband and I couldn\'t recommend him and Legacy more!
Very professional, fast and helpful. Joel is one of the best real estate agent I’ve met!
Patrycja has been extremely helpful and patient. Super service from both.
Professional service and good recommendations. No time wasted. One of the best agents I ever met. A good point of contact to conduct property search!
Joel was absolutely BRILLIANT!
Really helpful agent! Always responsive during and outside working hours for all of my queries. Helpful in getting everything finalised quickly. Other members in the office upon my visit were also lovely. I have had an all round wonderful experience with Joel and Legacy. I highly recommend them and their service. If I ever need to move again they will be the first place I check out! :) Thank you for everything!!!
Joel is an excellent estate agent. He is highly professional, goes above and beyond and is very trustworthy. I absolutely enjoyed dealing with him.
Joel is helpful, attentive and well-mannered. It was very easy to schedule an appointment with him and he was very helpful in showing off the property and answering all questions. Once I decided to make an offer, he was also very instructive and helped me take the necessary steps that eventually made my offer successful, while also being responsive to any additional queries I had. In the world of London agents, Joel\'s professionalism, manners and attention are truly an outlier.
Legacy Property has been the best property company I encountered during the 6 1\/2 years I lived in London. I can only recommend them.
I can\'t fault the service and commitment of Legacy during the search for a tenant for my property! Right from the get go Dennis was so helpful, so personable and so professional. I needed a tenant at short notice and he gave me his word that he\'d find me someone within the agreed timeframe, and that he did. The whole process was run seamlessly and professionally but also with a great personal touch which is just what I was looking for. Dennis also took the burden off me and arranged all the admin side of things that come with renting such as organising the gas safety, inventory etc which at a time that was pretty stressful for me with buying a new home, was really a breath of fresh air. I\'d recommend Legacy for anyone looking for an excellent and committed service. Shout out to Patricyja as well who was just so wonderful and great at running the contract and final key steps of the process for me! Diana
Amazing experience with finding my apartment and really appreciate the great help I got from Malcolm regarding information and his assistance in this process.
Service was amazing and understanding.
malcolm was really helpful and thoughtful in understanding my requirements for finding a flat and was there with me the whole in find a place to rent. Great service, I would recommend for anyone looking to find a flat in st johns wood.
Had to urgently sort out some London accommodation for my daughter in London and these guys could not have been more helpful. Malcolm in particular provided excellent comms, was prompt, efficient and helped us get sorted within 24 hours! Highly commended.
Dennis and Patrjycia are fantastic people and were super helpful through the process to ensure we have a smooth checkin and have all terms agreed with our landlady
Malcolm was simply incredible. He connected us to a property that was exactly what we were looking for, responded to any queries we had in record time and provided all of this with the best attitude I\'ve experienced.
I found Joel and Patrycja to be polite and understanding. They were able to provide valuable advice and what impressed me was that it was not sale talk but genuine conversations. They go the extra mile to sort out any concerns even after the agreement has been signed. I would recommend Legacy Property Consultants!
Dennis was very prompt and helpful in helping me find an apartment. Would definitely recommend him to other LBS students
Malcolm Scarlett was an excellent consultant. He was quick, efficient, courteous and patient. He helped me find a great place for my needs.
Excellent service and very helpful!!
I am really grateful to Legacy Property Consultants for helping me find my apartment at very short notice (2 days). Throughout the process, Dennis was very professional, prompt, and warm. There were numerous instances where they helped me sort out paperwork, apartment issues etc beyond than what would be expected. I also liked how during the negotiation process, they were crystal clear about that would work and if something would not work, how to resolve that. Honestly, couldn\'t have asked for more and very very thankful!!
It\'s good service. The agent provides important information about the property and helped me friendly.
The real room was not exactly the same as shown on the internet, but I think it is normal considering how quickly the real estate markets move in London.
It was a nice experience overall.
Malcolm from Legacy Property Consultants was extremely professional and easy to deal with. My wife and I recently moved to London from overseas and we were slightly anxious about finding a place to live. Malcolm proved to be a friendly agent who made us feel at ease with the process. He helped us find a perfect place that met all of our criteria and got the paperwork processed quickly so that we could move in quickly and settle into life in London with ease. He communicates quickly and kept us informed of progress, and gave us the impression that he cared about us as people, rather than being just another potential client. Thanks Malcolm!
Very easy to work with.
Always available to reach out to.
Always accommodating requests.
Everything went smoothly.
Couldn’t have asked for a better experience.
Best letting\/estate agency in my experience so far! Occasional misspellings of the street name but overall professional and quick to respond. Very good customer service.
The staff are very helpful. They are the best property agents I’ve encountered. They’ve helped me all through out the process, from viewing til the moving day. They are also very pleasant to deal with. Thank you!
Malcom and Patrycja have been providing me with services to the highest standards with an extremely friendly manner all the way through.
We recently worked with Dennis to help us in finding a property with a garden. We found Dennis to not only be extremely knowledgeable but also to be friendly, relaxed and accommodating person. He never stopped searching for the right property for us, even when we felt it may not be out there. Ultimately, he found the perfect place on the most beautiful garden. Honestly, we couldn't ask for anything more.
Dennis has been an amazingly proactive search consultant who helped us find a great rental and then helped us understand the contract terminology to ensure we had all the detail. He took the time to understand my and my wife's requirements and we spent many weekends finetuning areas and property types until we eventually found what we liked. Dennis was very patient and helpful and was able to narrow down our choices very well. We would highly recommend everybody to work with Dennis.
Absolutely excellent service. Understood our requirements and worked with the landlord's agent to negotiate a set of terms that worked for all sides. This required patience and careful communication throughout the process.
Introduced to Dennis at Legacy through a cousins who had also worked with him. From Day 1, we love the experience. Dennis was always available on WhatsApp (including weekends), extremely responsive, flexible and patient. He understood what we were looking for and helped us find something we are really happy with. Moving into a new country is never easy but Dennis was a huge help in sorting out one big challenge - finding the right flat! Patrycja was also equally responsive and flexible and always great with speak with. Would recommend this team to anyone who is looking for a flat in London!
Malcolm was absolutely fantastic from the very beginning. He knew a lot about the property and sent regular updates about the process and the forthcoming stages. He was very helpful, respectful and professional throughout. Unlike others, he would not harass you on the phone while you are at work.
Personally, I haven't come across a more organised and trasnparent agent before.
Dennis went above and beyond to help me find a property. He showed me various different flats that he thought would fit my criteria, and really went above and beyond in order to meet my availability, and match the pace of urgency that I had in my search.
It was essentially like having a bespoke service as if I had retained Dennis myself to find a property. Once I had found a property, Dennis was incredibly helpful in guiding me through the process.
Patrycja was incredibly helpful during the referencing and admin process. She was both incredibly responsive and insightful.
I would highly recommend Legacy to any of my friends, and hope to use them again!
In the past I have had unpleasant experiences with estate agents. Malcolm was the complete opposite. From the beginning, he not only put my husband and I completely at ease, but managed to walk us through the viewing without rushing and giving us accurate information about the property. Throughout the offer and application process, he very kindly demonstrated a lot of patience with our many questions and guided us through every step. It was a pleasure to get to know him.
As someone who was new to renting, Malcolm was friendly, informative and made the process a breeze. Would definitely recommend!
I am a non-Londoner and had no idea about London housing. Dennis was recommended by a LBS alum and since day 1, was very professional and helpful. All the options he shared were amazing and he even helped with video viewings to help me finalise a place basis my liking and budget. It was such a huge stress relief to secure a place before moving into an intense program. Huge thanks to Dennis and Patrycja for making my movement into London so smooth. Highly recommend!
Malcolm was incredibly prompt and got back to me the same day to view a property we had been trying to get access to with another agency. He arranged 2 viewings with us the very same day and was super flexible.
Malcom is welcoming and approachable and eager to help, without being pushy or pressuring as I have experienced with other agents.
It was a pleasure to work with him, he was friendly and quick to respond making the experience as effortless as possible.
Dennis was very proactive and really tried to understand my needs and to find the perfect property for me. He's been extremely patient and always very courteous. One of the best experience I've had with property search. So thank you very much Dennis!
Dennis went above and beyond to help us find a property. He was extremely professional yet very approachable. We trusted him 100 percent and knew that he wanted us to find the perfect property. Cannot recommend working with Dennis enough! He was amazing!
When looking for accommodation, I'm an individual with particular taste. Dennis eased my process by understanding every requirement I had, narrowed down my search to exactly what I was looking for, which saved me a lot of time.
He was very pleasant, professional and overall provided an excellent service!
Malcolm provided a very professional and efficient service. He made me feel comfortable and was available during a busy Christmas period. Very pleased overall, thank you.
Malcom was amazing !! Thank you so much for your help and for your patience, for being there for all the process
Mr Malcolm Scarlett from Legacy Property has exceeded my expectations in both professionalism and quick responsiveness. I would gladly recommend him to anyone looking for accommodation in the area.
I have had a wonderful experience with this agency whilst looking to rent a property here in London. There were some issues along the way and one particular member of the staff, was very helpful and helped me through all the issue and helped me sort this out. It was handled very professionally and would highly recommend this agent.
Malcolm at Property Legacy Consultants assisted my partner and I in obtaining a rental property in London, while we were located abroad.
We had a great experience!
+ Made the process very smooth and easy despite my partner and I being located in another country (e.g. made videos to show all the different apartments available)
+ Very service minded (got together paperwork etc. efficiently)
+ Quick to pick up calls, answer questions and concerns
+ Great follow up to see how we are doing in the process
+ Very friendly and honest
+ Great in explaining the UK rental process and its requirements
We would definitely recommend Legacy Property Consultants and the service of Malcolm if you are looking for a property!
It was really amazing to work with both of you. Love your professionalism, making the process as smooth as possible, and willingness to help!! :)
The team at Legacy are brilliant - efficient, communicative and always go the extra mile to help. We have just moved into a rental property found by Dennis and couldn't be happier, the whole process was a dream. Thank you Dennis, Malcolm and co!
I had encountered with so many agents before I met Dennis (since I was looking for a flat), and hence I have quite relevant frame of reference of letting agents. Dennis was way beyond any previous agent I had been dealing with and over any expectation. His approach made me trust him from the very first moment, and the result now is: I can't be happier with the flat. He also did regular follow-up with me in order to make sure that I am happy with my choice. Finally, he promised that he will be there in case I needed him in the future. Overall: exceptional experience.
Malcolm is the perfect example of an exceptional agent: friendly, easy to chat to, helpful, and knowledgeable. We had an extremely tight deadline for our move-in date, and he did everything in his power to help make it happen. We would highly recommend him!